Vehicle dealers

Every lead. One inbox. Nothing cold.

Listen

You're burning leads.

Every minute a hot enquiry sits unanswered, a buyer moves to the next dealer. Here's what's costing you deals right now:

  • Slow follow-up — ready-to-buy shoppers don't wait. They book elsewhere within hours.
  • Scattered inboxes — WhatsApp, email, AutoTrader and Facebook live in different places. Nobody sees the full picture.
  • No prioritisation — reps chase tyre-kickers while hot leads with finance and test-drive intent go cold.
  • Manager blind spot — you can't see who's replying, who's ghosting, or which deals are slipping away.
  • Leads on personal phones — conversations walk out the door when a rep leaves.

AutoTrader, WhatsApp, email and Facebook Messenger — scattered across phones and mailboxes today. Lead Factory pulls every enquiry into one AI-scored inbox so your floor chases hot buyers first and your manager sees the whole picture.

Why Lead Factory

Lead Factory vs everything else

CRMs manage deals after the fact. Portals send enquiries. WhatsApp lives on personal phones. Nothing else combines every channel, live AI scoring, and a manager command centre — built for dealer sales floors.

Every channel, one timeline per customerWhatsApp, Gmail, AutoTrader and Facebook Messenger in a single inbox — not four separate places. One inbox Scattered
AI scores every message hot / warm / coldBuying intent ranked live on each reply — finance, test drive, deposit, urgency. Live scoring Reps guess
Manager command centre — whole floor visibleSee every rep's hot/warm/cold split, follow-up gaps, and at-risk leads in one view. Full floor Blind spot
Official WhatsApp & email from the dashboardReplies go out via Business API — logged, tracked, never stuck on a rep's personal phone. Logged & owned Personal phones
AI draft, polish & translate in threadOne-tap replies from full conversation context — Afrikaans, isiZulu, isiXhosa. Manual typing
AutoTrader enquiries auto-parsedStructured leads from enquiry emails — no copy-paste, no delay. Auto-parsed Portal only
Follow-up discipline before leads go coldFlags hot leads not chased on day 3 and day 7 — managers see who is slipping. Proactive Leads die quietly
Built for vehicle dealer sales floorsRep view + manager view + lead routing — not a generic CRM bolt-on or chatbot widget. Dealer-native Generic tools

No off-the-shelf CRM, lead portal, WhatsApp widget, or AI chatbot combines this stack. Lead Factory is the only unified lead command centre built for SA dealers.

Product walkthrough

See Lead Factory in action

Full tour of the unified inbox, AI scoring, and manager view — recorded on the live product.

Lead Factory · unified lead inbox for dealers

AI lead scoring

Hot, warm, cold — on every message

FleetSharp AI reads every enquiry and scores buying intent in real time. Reps chase hot buyers first. Managers see who is leaking deals before month-end.

  • Finance, test drive, deposit and urgency signals detected automatically
  • Score out of 100 with a plain-English reason — not a black box
  • Leads sorted hot → warm → cold in the inbox and on the manager board
Hot · ready to buy
FleetSharp AI
Hot 91/100
Pre-approved finance and Saturday test drive requested.
Warm · interested
FleetSharp AI
Warm 62/100
Demo Swift interest with trade-in question — still comparing.
Cold · early stage
FleetSharp AI
Cold 31/100
Spec sheet request with no commitment or urgency yet.

AI reply assistant

Chat with AI beside every thread

One drawer — full WhatsApp or email thread, AI score, suggested reply, and send. Reps reply from the dashboard, not personal phones.

  • One-tap AI draft based on the full conversation context
  • Polish tone, insert finance quotes, translate to Afrikaans / isiZulu / isiXhosa
  • Every reply logged and tracked — response time visible to managers
NK

Naledi Khumalo

naledi.k@gmail.com · Email · 2021 Toyota Hilux 2.8 GD-6
Hi, I saw the 2021 Hilux 2.8 GD-6 on your website. Is it still available and can I get finance on it? I'd want to put down about R60k deposit.
Naledi · 38m ago
Hi Naledi, yes it's still available. I'll get our F&I desk to work out a finance quote for you.
Salesperson · 31m ago
Great. I'm pre-approved at my bank already. Can I come test drive Saturday morning?
Naledi · 9m ago
FleetSharp AI
Hot 91/100
Pre-approved finance and Saturday test drive requested.
✨ Summarise✨ Draft a reply

✨ Suggested reply

Hi Naledi, Saturday 10:00 works — I'll have finance ready with your R60k deposit. Shall I confirm the slot?

Full channel integration

WhatsApp, Facebook, AutoTrader & email — one inbox

Not another portal. Every enquiry lands in one timeline whether it came from AutoTrader, your Facebook page, WhatsApp Business or Gmail.

Facebook MessengerPage DMs beside WhatsApp — not buried in Facebook
AutoTraderEnquiry emails parsed into structured leads
Gmail / OutlookMailbox sync — same inbox as WhatsApp leads

Replies go out from the dashboard via official APIs — not from rep personal phones.

Unified inbox · all channels

All leads

ClientCompanyNumberChTempSignalsFollow-upAssigned to
Johan BothaBotha Builders+27 83 447 2910Hot 84🚗Awaiting reply 1hLara Coetzer
Themba Nkosi+27 82 551 0142Warm 64Awaiting reply 4dThandi Mokoena
Naledi KhumaloKhumalo Logisticsnaledi.k@gmail.comHot 91💰 🚗Today follow-up missedThandi Mokoena
Nadia FortuinCape Reef Rentalsnadia@capereef.co.zaHot 86💰3-day follow-up duePieter Dlamini
Pieter van Wykpieter.vw@webmail.co.zaCold 31Awaiting reply 8dLara Coetzer
Sarah Adams+27 74 559 6021FBWarm 62💰Awaiting reply 1hKabelo Nkosi

Two views · one system

Manager command centre & salesperson inbox

Same live data — managers see the whole floor, reps see only their assigned leads.

Manager view
Lead Intelligence · WhatsApp + email + AI
ManagerMSalespersonS
11
Active leads
5
Hot right now
1
Need follow-up
2
Won this week
Salespeople
TM
Thandi Mokoena
Salesperson
2 hot1 warm1 cold
PD
Pieter Dlamini
Salesperson
1 hot2 warm
LC
Lara Coetzer
Salesperson
1 hot1 warm
KN
Kabelo Nkosi
Salesperson
1 warm
Salesperson view · Thandi Mokoena
Lead Intelligence · WhatsApp + email + AI
ManagerMSalespersonS

Thandi Mokoena

Your leads, scored and prioritised. Reply right here.

4
My active leads
2
Hot right now
1
Need follow-up
1
Won this week

My leads

ClientCompanyNumberChTempFollow-up
Naledi KhumaloKhumalo Logisticsnaledi.k@gmail.comHot 91Today follow-up missedOpen →
Themba Nkosi+27 82 551 0142Warm 64Awaiting reply 4dOpen →
Sipho NdlovuDelta Freightsipho@deltafreight.co.zaWonWonOpen →

Go-live

How you go live

We handle the technical wiring — your team focuses on selling.

01
Discovery
Map lead sources, rep roster, assignment rules and follow-up SLAs.
02
Meta verification
WhatsApp Business setup — we guide Business Manager with you (2–4 weeks).
03
Channel wiring
WhatsApp, email, AutoTrader inbox rules, Messenger — all into one inbox.
04
Go-live + training
UAT with real test leads. Reps trained on mobile and desktop. Manager dashboard live.

Ready to unify your lead inbox?

Configure Lead Factory for your dealership — rep count, channels, and pricing in minutes.