Unified Inbox Request demo
Unified Inbox

One calm place for every enquiry.

WhatsApp, Messenger and email, together.

A phone with glass speech bubbles floating around it

Every enquiry. Every channel. One timeline. Nothing stuck on a personal phone.

Highlights

Every channel

One thread per customer.

WhatsApp, Messenger and Gmail land in the same inbox, so you see the whole conversation in one place.

Reply

Answer from the dashboard.

Replies go out through the official WhatsApp and Meta connections, logged and tracked, never from a personal phone.

Ownership

Conversations stay with you.

When a salesperson leaves, their chats don’t walk out the door. They belong to the company.

Visibility

Everyone sees what they should.

Salespeople see their own leads. Owners and managers see the whole floor.

How it works.

1

Connect your channels.

A guided setup links WhatsApp, Messenger and Gmail in a few steps.

2

Enquiries arrive in one inbox.

Every message lands in a single timeline for that customer, scored and ready to answer.

3

Your team replies. You see it all.

Salespeople work their own leads while managers watch the whole floor.

3
channels in one inbox
1
thread per customer
2
views: salesperson and manager

Frequently asked questions.

Which channels can I connect?
WhatsApp Business, Facebook Messenger and Gmail. Enquiry emails from your website are also turned into leads.
Do my salespeople reply from their own phones?
No. They reply from the dashboard, and messages go out through the official WhatsApp and Meta connections, so every conversation stays with the company.
Who can see which conversations?
Salespeople see their own leads. Owners and managers see the whole floor.
What happens to the history if I disconnect a channel?
By default it is kept. An owner can choose to delete it when disconnecting, and can undo that within 30 days.
How do I get set up?
A guided setup connects each channel in a few steps. If you would like a hand, message us and we will help.

Ready for one calm inbox?

Tell us about your team and we’ll set it up around you.